Questions? Sorted.
Plain-English answers to the things salon and barber owners ask us most.
How much does it cost?
The Starter website is £249 as a one-off build fee. As a launch offer, the first 10 clients pay £149 instead. Hosting is then £15.99 a month, or £149 a year (which saves you over £40). If you need something bigger, like a custom design or extra pages, our Business package is priced after a free consultation.
What's included in hosting?
Keeping your website online, fast and secure, your domain name (your web address), and small content updates whenever you need them: changing prices, opening hours, services or a bit of text. Just message us and we'll sort it.
Do I need to change my booking system?
No. If you already use Square, Fresha, Booksy, Setmore or anything else, we simply link your Book Now buttons to your existing booking page. Your clients, deposits and reminders all stay exactly where they are.
I don't have a booking system. Can you still help?
Yes. Your Book Now button can open a phone call, a WhatsApp chat or your Instagram DMs instead. Lots of our clients start this way. If you decide you want online booking later, we can help you set it up and switch the button over.
How long does it take?
Usually within [X] working days of receiving your details (logo, photos, prices and services). We send you a draft to look over first, and your site only goes live once you're happy with it.
Is there a contract?
Monthly hosting has a 12-month minimum term. After that it rolls on month to month, and you can cancel any time with one month's notice. Yearly hosting is paid once a year, up front.
What happens if I cancel or stop paying?
If hosting isn't paid, your website goes offline. If you'd like to keep it, there's a buy-out option: you pay a one-off fee and we hand over your website files so you can host them wherever you like. The full details are in our Terms & Conditions.
Who owns the domain?
You do. Your domain is registered in your name and your details, and we're given access to manage it for you while you're with us. If you ever leave, it stays yours.
Can I make changes later?
Yes. Small changes like prices, opening hours and text are included in your hosting. Bigger changes, such as a new page or a redesign, are £45 an hour or a fixed quote agreed with you before we start.
Do you only work locally?
No. Everything is done online: a quick call, then you send us your details and we send you a draft link to look at on your phone. We work with salons, barbers and beauty businesses anywhere in the UK.
What do I need to provide?
Your logo (if you have one), some photos of your work, your prices and services, and your contact details. Don't worry if it's all over the place: screenshots of your Instagram or Facebook are fine, and we'll guide you through the rest.
Still got a question?
Ask us anything on a free call. No pressure and no jargon.